Frequently Asked Questions

Q: How long will it take to investigate my report? A: Investigation times vary depending on the complexity of the case and current workload. You'll receive updates as your case progresses. Q: Can I update my report after submission? A: No, but you can submit additional information as a new report and reference your original tracking code. Q: Is my information kept confidential? A: Yes, all information is confidential and only accessible to authorized law enforcement personnel. Q: What should I do if I forgot my tracking code? A: You can view all your reports in your user dashboard after logging in. Q: Can I report a cybercrime on behalf of someone else? A: Yes, but please indicate this clearly in your report description.